DMP FAQ for Current Clients

Frequently Asked Questions

I’m still getting calls from creditors and collection agencies. How can I stop them?
When I pay off one account, will I have a lower monthly deposit?
Should I do anything if I know I will have to miss a payment or can only make a partial payment?
How do I make changes to my monthly automatic withdrawals?
Can I add more credit card accounts to my DMP?
How can I change my due date?
When and why should I send ClearPoint copies of my creditor statements?
I can’t keep up with my DMP payments. Now what?
How can I pay extra money toward a specific account?
Can I keep charging while on a debt management program?
Do I have after-hours access to my account?
When and how can I start rebuilding my credit?